Gotaan

Serve more customers in less time.

With an AI-powered Whatsapp virtual assistant that replies for you and never takes a break.

What services does Gotaan provide?

What is Gotaan CRM?

When AI cannot resolve a query, it automatically directs it to the CRM, where you or your team can respond from a single location. Gotaan is designed for WhatsApp, enabling you to manage and respond to your messages simply and efficiently.

What is a Virtual Assistant?

It is an intelligent system that interacts with your customers via WhatsApp messages, answering queries, guiding processes, and resolving doubts automatically, without human intervention if not necessary. It is available 24/7, so your customer service never stops.

Smart Automation Suite

Transform Customer Engagement, Powered by AI Efficiency

60% Auto-Resolution

Handles majority of inquiries instantly

Smart Workflows

Automate routine conversations & processes

Unified Inbox

Manage all messages from one platform

AI Knowledge Agents

Document-trained assistants resolving complex queries

Flexible Credits

Scalable usage-based pricing model

How Gotaan Solves Your Queries in 3 Simple Steps

A smart workflow combining automation and artificial intelligence

Step 1

Automatic Verification

Our system detects and analyzes every incoming message, searching for pre-configured answers in your workflows to resolve it instantly.

Step 2

AI-Powered Analysis

If no automatic response is found, our AI trained on your documents analyzes PDFs, images, and databases to generate an accurate solution.

Step 3

Human Notification

In exceptional cases where AI cannot respond, you'll receive a notification in your inbox to handle the query personally.

* 60% of queries are resolved automatically in the first 2 steps

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How does Gotaan work?

Gotaan combines an AI-powered virtual assistant with a built-in CRM to automate your customer service in 3 simple steps

Quick responses

Instantly answer frequently asked questions with preconfigured messages.

Smart conversations

The AI understands, learns, and adapts to provide more natural and personalized responses.

Human intervention when needed

If the AI cannot resolve it, the conversation is automatically forwarded to a real person.

Basic

Ideal for individuals who want to get started with simple design tasks.

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1,000 Credits
Dashboard

Advanced