Introduction

These Terms and Conditions govern the use of services offered by Gotaan, including our CRM and Virtual Assistants. By accessing or using our services, you agree to comply with these terms. If you disagree, we recommend not using our services.

Service Description

Gotaan provides a people-centric SaaS service connecting users with businesses through AI-powered Virtual Assistants. These assistants automate routine tasks, allowing human agents to focus on more relevant interactions.

Service Use

By using Gotaan's Virtual Assistants, you agree to:

• Provide truthful and updated information
• Not use the service for illegal or unauthorized purposes
• Comply with all applicable laws in your jurisdiction

Personal Data

Gotaan collects and processes personal data (name and WhatsApp phone number) in accordance with our Privacy Policy. By using our services, you consent to this collection.

Liability

Gotaan acts as intermediary between OpenAI (LLM), your organization, and the user. We are not responsible for the accuracy or appropriateness of responses provided by our assistants. It is your responsibility to verify information before making decisions based on it.

Intellectual Property

All software and content rights are property of Gotaan or its licensors. Reproduction, distribution, or modification of any service component is prohibited without express authorization.

Terms Modification

Gotaan reserves the right to modify these Terms at any time. Changes become effective when published on our website. We recommend periodic review of these terms.

Applicable Law

These Terms are governed by Argentine law. Any disputes will be resolved in Argentine courts.

Liability Limitation

Gotaan is not liable for indirect, incidental, or consequential damages arising from service use. Total liability is limited to the amount paid by the user for service access during the claim period.

Indemnification

You agree to indemnify Gotaan, its directors, employees, and agents from any claims, damages, or expenses arising from service use or Terms violations.

Prohibitions

• Using the service for spam or unsolicited content
• Interfering with service operation or accessing unauthorized areas
• Reverse engineering or decompiling any service software

Dispute Resolution

Disputes will be resolved through binding arbitration in Argentina under local commercial arbitration rules. Arbitration will be conducted in Spanish.

General Provisions

If any provision is deemed invalid, remaining provisions remain in full effect.

Terms Acceptance

By using Gotaan services, you declare having read, understood, and accepted these Terms in their entirety.